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NEVER WAIT ON HOLD AGAIN:
THE LUCYPHONE STORY
Early one evening in the summer of 2009, I called Comcast customer service only to hear the dreaded words, "I'm sorry, we are currently experiencing higher than normal call volumes, please hold as your call is very important to us."
JUST ASK PETER: WHEN IS IT TIME FOR A STARTUP TO STEP UP?
People around RVA are always asking me: "We're a new startup company. How can we save money and time?"
BUSINESS FIRST OPENS DOORS TO ECONOMIC GROWTH IN GREATER RICHMOND
Local economic development offices and a cadre of volunteers are turning up the heat on regional economic development through a unified outreach tool. Business First Greater Richmond, a collaboration between the Greater Richmond Partnership and economic development offices in Richmond, Henrico, Hanover, and Chesterfield, sends volunteers into the business community with a standardized survey. Responses are funneled back to local economic development staff so they can help businesses navigate permitting processes, collect market information, and address workforce needs.
DOING WELL BY DOING GOOD: DEFINING COMMUNITY
It's Friday afternoon in RVA. Inside the New Venture Richmond office a small crowd is gathering to discuss the upcoming TedxRVA in March. Taking their seats at a round table, I crack open a beer and begin.
SIMPLIFYING RVA
Ranee Kamens may not be from Richmond, but in a very short time, she has become the quintessential Richmond girl-a Ram and a Spider, who is creative, passionate, and driven to help people become the best version of themselves.
Bringing International Businesses and  Jobs to Greater Richmond
RVA continues to shine on the global economic stage, thanks in part to the behind-the-scenes efforts of the Greater Richmond Partnership, Inc. (GRP).
Music and the Tragedy of the Commons
Law school Property class can be pretty boring. But one of the things that I remember well is the day we dug into a concept called "the tragedy of the commons." It is a dilemma where a group of self-interested people (meaning: a group of people) will deplete a shared resource even when they know it's in the common interest to preserve it. In other words, people know that if they keep mooching, the producer will stop producing. But they do it anyway.
Capstone Projects Attract Budding Entrepreneurs
Greater Richmond has long been recognized as a financial and legal center, recently as a creative hub and now as a budding epicenter for entrepreneurs.
Black Dog Brings Stand -UP Paddling to the James
Bryan and Camille Smith want you to get out of your day-to-day grind and hop on a paddleboard. That's right, thanks to their business Black Dog Paddle, stand up paddling (also known as SUP) is possible in RVA.
From #RVA to #USA!  Why Big Brands Love the Little Guy
Chevy and Richmondmom Talk Shop at Social Media Club Richmond
Doing Well By Doing Good
Once a financial hub and still a nationally renowned legal and creative center, Greater Richmond is quickly becoming known as a hotspot for social entrepreneurs. And that is a good thing for all of us.
Martin is Richmond. And Richmond is Martin.
I'm sitting on my deck writing this. Our mid-century home overlooks the James River. It's spring. The birds are chirping. A nice breeze is in the air. I'm 10 minutes from my downtown office. But it feels like I'm a million miles away.
Job Applicant Makeover: What You Need to Know to Score A New Gig 
Summer is a great time to get your job search in full swing, but there is more to landing a dream job than just your application and resume. To help you become more competitive and attractive to employers, we've created a list to improve your most important career search tools and avoid common mistakes. Here's your 2012 Job Applicant Makeover:
Just Ask Peter
Local Product Makes Life Easier for Mobile Workers 

People around RVA are always asking me, "If I'm a mobile worker and need to print something really important right away, but am miles from my home office, how in GRID's name do I print?"
For Those About to Walk
Whether by choice or necessity, a lot of Richmonders have left large organizations over the past year or two to start their own businesses. Maybe they are moving on to freelancing, consulting in the industry they know, or starting a new and different business from the ground up.
inLieu Wins Greater Richmond Chamber's i.e.* Inaugural Startup Competition
Local company inLieu was the big winner in Greater Richmond Chamber's i.e.* inaugural startup competition. 
Fahrenheit Emerging Media Creates a New Name
Fahrenheit Emerging Media has created a buzz -- again. A Richmond-based social media powerhouse, the outfit has rebranded itself and is now Create Digital.

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Biz Savvy
Relentless Recruiting: Attracting New Teachers to the Urban School District
For the past ten years, an influx of new teachers from out of state accepted offers to work at Richmond Public Schools (RPS) thanks in part to efforts by Venture Richmond (VR). This spring, educators were found at a teacher job fair in Pittsburgh, one of a handful of cities which produce a lot more teachers each year than it has teaching jobs. RPS recruiters like Bernette Johnson attend such events in hopes of attracting new teachers to the urban school district, but the competition is stiff.
7/20/2010 11:02:55 AM
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Lisa O. Monroe
As part of their ongoing efforts to attract and retain talented teachers to Richmond Public Schools, Venture Richmond celebrates the recruits’ first year of service with an appreciation event at the Riverfront Canal Walk.
That's where the efforts of Venture Richmond come in. Jim Ukrop along with several other area businesspersons walk the floors of the job fairs in search of bright and energetic new teachers.

"We look for prospective teachers with a spark in their eye and a fast gait. We use the hunter and skinner method," says Ukrop with a chuckle, explaining how the VR delegation is very aggressive in their recruiting tactics. After all, they're not messing around. They fly to the fairs via corporate jet.
After hunting and finding prospects, members of the small delegation approach and engage them in conversation trying to drum up interest in the capital city. It's not unusual for the Richmond delegation to go so far as to lure a teacher out of some other city's long line.

 "He is a relentless recruiter. He has the fire burning and that excites the young people," says Johnson of Ukrop's efforts. In Pittsburgh, "most of the young people who came to our table came because they were directed there."

Johnson said VR's efforts have been ongoing since she joined RPS more than 10 years ago. The small delegations fly to several of the larger teacher job fairs annually in places like Minneapolis, New York and Pittsburgh. They've also occasionally gone to other cities like New Orleans in past years.

Ukrop said he got the idea over a decade ago when he was co-chair of the education committee for Richmond Renaissance, one of the organizations which merged to form Venture Richmond several years ago. He learned at that time that 50 percent of RPS's teachers were expected to retire within five years.

He took action by enlisting the help of six or seven area businesspersons who were willing to travel to sell the urban school district to prospective teachers. He also found businesses willing to let the delegation use their corporate jets to fly to the job fairs.

By enthusiastically directing more people to RPS recruiters, more teachers grow interested in Richmond, more sign in at the RPS' booth, and more leave applications. After a vigorous screening process back in Richmond, some will get phone interviews, and a select few will get an invite to the city to interview in person.

At Pittsburgh's recruitment fair, Richmond's delegation walked the floors calling "math, science, special education," said Ukrop, explaining that the areas of need have changed somewhat over the years. "We didn't even talk to social studies and English teachers."

"That was my greatest need," says Johnson of the three certification areas sought after in Richmond. She is the school system's interim secondary staffing coordinator.
"Mr. Ukrop is helping to recruit some of the best teachers and he enjoys it so much. His love for the city shows," she says.

Article from Issue #5
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